Privacy Policy

Last Updated: July 27, 2026

At M.R. Tour & Travels, we respect your privacy and are committed to protecting the personal information you provide when using our website and travel services.

This Privacy Policy explains how we collect, use, store, and protect your information when you contact us or request our services, including tour packages, flight tickets, railway tickets, hotel bookings, visa assistance, passport assistance, and other travel-related services.

1. Information We Collect

When you contact us or submit a booking or enquiry request, we may collect information such as:

• Full name

• Mobile or telephone number

• Email address

• Residential or communication address

• Travel dates and destination details

• Passenger information

• Passport details, where required for international travel or visa-related services

• Hotel booking information

• Flight or railway booking information

• Visa-related information and documents

• Payment and transaction details, where applicable

You are responsible for ensuring that the information you provide to us is accurate and up to date.

2. How We Use Your Information

We may use your personal information to:

• Respond to your enquiries and requests

• Process tour and travel bookings

• Arrange flight, railway, and hotel reservations

• Assist with visa and passport-related services

• Communicate with you about your booking

• Provide quotations, invoices, and payment information

• Confirm or modify travel arrangements

• Provide customer support

• Meet legal, regulatory, and administrative requirements

• Improve our services and customer experience

3. Sharing of Information

To provide the services you request, we may need to share relevant information with trusted third-party service providers, such as:

• Airlines and airline booking providers

• Railway booking providers

• Hotels and accommodation providers

• Tour operators

• Visa processing authorities or service providers

• Passport-related authorities or service providers

• Payment service providers

• Other travel partners involved in fulfilling your booking

We only share information that is reasonably necessary to provide the requested service or comply with applicable legal requirements.

4. Protection of Your Information

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

5. Passport and Travel Documents

If you provide passport copies, identity documents, photographs, visa documents, or other sensitive travel information, we will use such information only for the purpose of providing the requested travel, visa, passport, or related services, or where required by law.

You should avoid submitting unnecessary personal documents through unsecured communication channels.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance your browsing experience.

You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third-party websites.

We recommend reviewing the privacy policies of any third-party website you visit.

8. Data Retention

We retain customer information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, or protect our legitimate business interests.

9. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information held by us.

If you wish to make a privacy-related request, please contact us using the contact details provided below.

10. Children’s Privacy

Our services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent or involvement of a parent or legal guardian where required by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

M.R. Tour & Travels
Email: mrtourntravelskolkata@gmail.com
Phone: +91 7003228989
Telephone: 033 2526 7009

By using our website or submitting your information through our enquiry or booking forms, you acknowledge that you have read and understood this Privacy Policy.